Contact us
We're here to help.
Whether you're stuck on a download, need a refund, or want to partner with us — pick the channel below and we'll get back to you fast.
Email support
support@cvora.app
Best for account, billing, or download issues. We reply within one business day.
Sales & partnerships
hello@cvora.app
For team plans, university programs, or career-coach partnerships.
Working hours
Mon–Fri, 9am–6pm WAT
Outside these hours, expect a reply on the next business day.
Common questions
How fast do you respond?+
Within one business day for support questions. Most emails get a reply the same day.
I paid but my CV is still locked. What now?+
Email us with the email you used to pay and the CV title. We will unlock it for you within minutes during working hours.
Can I get a refund?+
Yes, within seven days of your purchase if you have not downloaded the CV. Reach out and we will sort it out.
Do you offer team or university plans?+
Yes. Email hello@cvora.app and tell us about your group. We have discounts for cohorts of ten or more.